For items not owned by Omaha Public Library:
Any individual who has an unrestricted Omaha Public Library card in good standing may use this service. Patron accounts must be in accordance with current circulation rules. Currently a patron must have a balance under $10.
Interlibrary loan requests will not be accepted for any item that Omaha Public Library already owns, even if it is a non-circulating item. This rule does not apply to different formats of an item (for example, customers may request a print version of a book Omaha Public Library offers only as an e-book or audiobook).
Items are loaned by libraries in the continental United States. Circulation rules, including loan periods and use of materials, are set by the lending library. Patrons will be held responsible for any charges incurred for damaged or lost items set by the lending library.
Patrons agree to pay postage to receive the materials. The lending library may request additional charges for service fees, insurance, etc. The patron will be informed of these possible costs before any item is sent.
Patrons will be limited to five active requests at any given time. This includes the Pending, In Process, Shipped, Received, and Renewal files. Patrons may have three titles in the Review File waiting for processing. These limits apply to all formats, including photocopies.
Staff will, if necessary, process each title twice through OCLC. This allows for the possibility of obtaining the item from one of ten libraries. If none of the ten libraries is able to supply the item the patron will be notified.
Patrons who do not comply with these regulations will lose any further interlibrary loan privileges.
To initiate the interlibrary loan process, you can do one of two things:
- Visit any Omaha Public Library location. Staff will assist customers in either filling out the interlibrary loan form or submitting a request via a computer.
- From home/work, access the WorldCat database from the Omaha Public Library homepage. If you have any questions about how to make the interlibrary loan request, please call 444-4800 or 444-4857. Patrons are encouraged to establish a WorldCat account. This allows the patron to follow the progress of a request. When creating a WorldCat account, it is important to remember that the Username is the patron's Omaha Public Library card number. Patrons may choose their own password.
Requested items, excluding microfilm, may be picked up and returned to any Omaha Public Library location. All microfilm must stay at the W. Dale Clark (Main) Library and viewed in the microfilm room. Patrons must have their library card or ID to check out these materials. Items are not to be returned in the book drop.
Since most libraries will not loan materials published or produced within the last 12 months, it is suggested that customers submit a Request for Purchase form rather than submitting an interlibrary loan request for new materials.